Testimonials

Read what our clients have to say about us

Mrs JW

I recently sold my house with Burns Hamilton. Manda and Dave were at all times approachable and professional and I never had to chase them for feedback on the viewings. A good experience from a sellers perspective.

If I were to sell again I would give them a call.

Lucy & James

We recently relocated to the area after falling in love with our dream home. From our first viewing at the house to being there with keys as we arrived (after a very stressful few days!), Manda, Caroline and the team at Burns had our backs every step of the way. Thank-you everyone for all that you did.

Ben Chowdhiry

The experience I've had with Burns Estates has been really good. Jaimee specifically has been incredibly helpful with the mountain of queries I've had (As a first time renter). Very helpful.

Shaharas K

Fantastic service, very prompt and friendly, Sian was managing my property and she was responding all my queries immediately and all my issues were addressed within 24 hours, excellent experience with Burns. Also it is stated that they have refunded my deposit in full while leaving the property. (I had past experience with other agencies and they took lot of money stating minor issues, Burns excels here as well).

I would definitely recommend to friends and will use again myself in the future. Thanks Sian and all team members for your excellent service. Much appreciated.

Ruben Fernandes

Me and my family have lived in a rented flat set up by Burns 9 years ago. The experience from beginning to end has been fantastic, when we have needed something fixed or queries answered they have always been professional and helpful throughout. Sian and Jaimee-Lee are the two employees we speak to with queries and they have been wonderful and will be missed when we vacate the property.

Anonymous

‘The compliment I wanted to leave was simply to pass on my thanks to Jaimee, always polite and professional at all times, cheerful and have always been supportive since I moved in to the property which I am grateful for, a reflection of Burns Hamilton’s quality approach and dedication to support its clients.’

Well done guys ????

Phoenix Property Maintenance & Refurbishment

Phoenix PMR have worked closely with Burns and their landlords and management companies for over 10 years.

Our works have included:

  • Painting & Decorating
  • Plastering
  • Tiling
  • Kitchen and Bathroom refits
  • Small building works
  • Damp/Mould – meter readings, reports, recommendations & solutions
  • Plumbing
  • Garden – walls/fencing/patio/decking
  • Small roof Repairs
  • Loft – insulation, ladders, boarding

The Burns Property Management Team do their utmost for both the tenants and landlords/management companies, to ensure the properties let are safe and well maintained. 

Carling Heating & Plumbing

For the past 3 years we have worked as a contractor for Burns Hamilton covering their Plumbing and Heating needs. Anything from emergencies, general plumbing needs and annual gas safety inspections and servicing.

Sian, Jaimee and Carla work very hard ensuring the smooth running of appointments, arranging access and key collections, and always have their tenants needs as a priority.

We have had a great working relationship with the whole team over the past few years, and it definitely makes our job easier to have a friendly helpful company to work for.

Colin & Carol Harris

For more than 5 years Burns Hamilton have provided an excellent, professional, efficient and effective property management service for us on a 5 bedroomed detached house with a self-contained annex, rented out as an HMO, in Bournemouth.

They dealt with the numerous repairs, upgrades and overall maintenance of the property in a very timely manner and all of the Burns Hamilton staff we dealt with were very friendly and we always felt they looked around at various service providers and contractors to ensure we got whatever needed doing at a very competitive price as well as supervising and checking the work done.

They also took care of the rental agreements and all of the documentation required by the local council to comply with the strict HMO regulations.

This year we decided to sell the property and engaged Burns Hamilton as the selling Estate Agents. They were efficient and helped enormously with providing a lot of the details required by the solicitors and despite numerous frustrations they succeeded in negotiating a good sale price with exchange and completion being effectively achieved in late April.

Based on our experience we would strongly recommend Burns Hamilton as both a letting management agent and an estate agent and cannot thank them enough for their friendly and professional services.

GMF Poole

I’ve used Burns Hamilton for a few years now on several of our properties.

The communication from their enthusiast team is always, extremely responsive and correct.

They take a pragmatic approach on the many projects carried out and the contractors used are tried and tested, working well together on sometimes tight deadlines.

Certainly, our go to agent for all our management needs.